Santa’s Castle serves children from birth to 17 years of age for all active-duty Service Members in Washington: Army, Air Force, Navy, Marines, Coast Guard and active National Guard and Reserves. Our primary focus is on those E5 and below. More senior ranks with a financial need will be considered.

Service Members with a financial need must be referred to the program. Only the Service Member’s Chain of Command (E-7 or above), a Chaplain or an approved community agency are authorized to submit referral forms.

After review and verification of the referral information, appointments are scheduled for the Service Member and/or spouse to visit Santa’s Castle and select toys for their children during the toy distribution time. Only those Service Members who qualify for the Santa’s Castle program will receive an appointment date and time.

The Service Member is required to confirm his/her appointment date and time as detailed in the appointment email. Questions may be directed to:

Scheduling@jblmsantascastle.org. 

Due to the large number of emails Santa’s Castle receives, the Castle will prioritize appointment inquiries; other emails may experience a delay in response.